You can pin a thread by clicking on the 3 dots in the upper right corner, and then clicking on Pin.
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Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter".
This Font Software is licensed under the SIL Open Font License, Version 1.1.How to Pin a Thread