1. Create or Edit your Offer and select "Paid Membership"
How to: Go to Admin Settings > Payments > Offers
đź’ˇ Tip: Paid Memberships restrict access entirely to paying members unless a free trial is enabled.
2. Under "Pricing", configure Membership Tiers
Add Membership Tiers:
Click + Add Membership Tier to create multiple levels of paid access if desired (e.g., Basic, Pro, Premium).
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Each tier can be customized with unique access, pricing, and specific perks.
Example: A Basic tier might provide access to general channels, while a Premium tier could unlock exclusive content, courses, and private discussions.
You can enable a free trial for any paid tier, allowing potential members to explore the community temporarily before committing.
💡 Tip: Collecting payment information upfront (optional) can increase the likelihood of converting trial members to paid subscribers, as they won’t need to enter details again at the end of the trial.
3. Enable In-Community Upsells on the "Offer Setup" step
Turn on In-Community Upsells to promote higher membership tiers.
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If you offer multiple paid tiers, upsell prompts will appear, encouraging members to upgrade for additional features or premium access.
Example: Members on the Basic tier might receive prompts to upgrade to Premium to access exclusive courses, events, or private channels.
đź’ˇ Tip: Consider highlighting specific features (e.g., access to expert Q&A sessions or specialized courses) that differentiate higher tiers.
4. Use "Cancel Flows" to adjust the access lapsed members have
For Paid Memberships, if a member stops paying, they lose all access to the community.
This approach helps maintain the exclusivity of the community and reinforces the value of paid membership.
Unlike Freemium, there is no fallback to a Free Tier—access is fully restricted until payment is reinstated.