A freemium membership offers basic access for free while reserving premium features or content for paying members.
✨ Try this with Pulse
Pulse can help you decide what to gate, and set up your free + paid tiers. Open Pulse →
1. Create or Edit your Offer and select "Freemium Membership"
How to: Go to Admin Settings > Payments > Offers
2. Under "Pricing", configure Membership Tiers
Choosing a Freemium Membership will automatically enable a Free Tier for limited access.
Configure Free Tier and Add Paid Tiers
The Free Tier is included by default. Edit it to set the access level (e.g., general chat only) and customize details like name, title, and badge visibility.
Add Paid Tiers
A paid tier is automatically added, click the 3 dots to edit the information you want here.
Click + Add Membership Tier to create additional paid options. Customize each with different access, pricing, and perks.
Choose whether you want to add a free trial for paid tiers, and adjust the trial length as needed. Payment information collection is turned on by default to ensure an easy transition from trial to paid.
Choose whether you want members to name their own price. Adjust the minimum, and suggested price settings as needed.
3. Finalize the Offer
Upsells
Turning on in-community upsells for Freemium Memberships, encourages free members to upgrade as they engage in the community.
On Cancellation
- Decide whether or not access to the community is blocked.
Advanced Settings
- Choose to set quantity limits, expiration date, limited visibility and/or a limited time period on your offer.
4. Cancel Flows
- If a member on a paid tier stops paying, they will automatically be moved to the Free Tier, retaining basic access.