If you need to disconnect your Stripe account from Heartbeat, follow these simple steps:
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Log in to your Heartbeat Admin Panel
Make sure you are logged in as an Admin for your Heartbeat community. -
Navigate to Configure Payments
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From the left-hand menu, click on Admin Settings.
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Under the Payments section, select Configure Payments.
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Disconnect Stripe
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On the Configure Payments page, look for the "Heartbeat Payments" section at the top.
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Click on the three-dot menu (⋮) next to "Connected."
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Select Reset Stripe Connection from the dropdown menu.
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Confirm the Disconnection
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You may be prompted to confirm your action. If so, confirm to proceed with disconnecting your Stripe account.
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You're Done!
Once disconnected, you’ll no longer process payments through Stripe on Heartbeat. You can reconnect Stripe anytime by returning to this page.