If you’re collecting payments in Heartbeat, it’s important to include a clear Terms of Service for your members to accept before completing their purchase. Here’s how to do it:
✅ Step 1: Create a Terms of Service Document
Go to the Documents tab in your left sidebar
Create a new document (we recommend placing it in your default Resources section)
Title it something like Terms of Service
Add all your legal language into the editor and hit Save
✅ Step 2: Add the Document to Your Payment Pages
Click the Settings icon in the top right corner of your community
In the left sidebar, go to Configure Payments
Scroll to the section labeled Terms of Service
Toggle Require Terms of Service on checkout pages to ON
Select the document you just created from the dropdown list
✅ Step 3: Preview the Terms on Your Offer Page
Go to Offers in your Settings
Copy any offer’s signup page link and open it in a new tab
On the checkout screen, you’ll now see your Terms of Service linked below the "Purchase" button
✅ Why This Matters
This adds an extra layer of legal protection for your business and ensures buyers are fully informed before joining your community.
📩 Questions? Reach out to support@heartbeat.chat — we’re happy to help.