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How can I see if a matchup email was sent to my members?

  • Updated

When managing matchups within your system, it’s important to understand how email notifications and scheduling work. Here’s a guide to help you navigate these features effectively.

1. Admin CC on Matchup Emails

All admins are automatically CC-ed on every matchup email. This means that whenever a matchup email is sent to participants, all admins within the community will receive a copy. This ensures that admins are always in the loop regarding communication-related to matchups.

2. Understanding the Confirm Step and Recurring Schedule

The process for sending matchup emails varies depending on whether you have a recurring schedule toggled on or off.

  • If the Recurring Schedule is Toggled On:

    • Clicking Confirm schedules the matchup emails for the day of the week and time you chose. The date of the next round is shown under the schedule. Recurring matchups run on a day of the week, not a specific date, and Monthly repeats every 4 weeks.

    • This lets you plan and automate matchup emails based on a recurring schedule, ensuring emails are sent out consistently without manual intervention.

  • If the Recurring Schedule is Toggled Off:

    • Clicking Confirm saves your settings without sending. To send right away, click the arrow next to Confirm and choose Confirm & Send Now.

    • This option is helpful for one-time matchups or when you need to send emails right away without scheduling.

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