How to set up a promotional discount for your members

1. Access your Payment Settings

How to: Go to Admin Settings > Payments > Configure Payments

2. Click on "Create a Promo Code" 

This will redirect you to the Stripe promo code creation interface.

Accessing your Stripe Coupons

Once redirected to Stripe, ensure you are logged in to the Heartbeat-managed Stripe account.

How to: On the left-side menu, go to Products, then select Coupons.

Creating a Promotional Coupon in Stripe

1. Click the + New button to create a new coupon.

2. Fill out the required fields:

   • Name: A descriptive name for the coupon.

   • ID: (Optional) A unique identifier for the coupon.

   • Discount: Choose between a percentage or a fixed amount.

   • Duration: Select whether the coupon is for a single use, repeating, or forever.

   • Redemption Limit: Set the maximum number of times the coupon can be redeemed.

   • Expiration Date: (Optional) Set an expiration date for the coupon.

3. Click Save to finalize your promo code.

After saving the details, ensure the promo code is activated to make it usable by customers. You can view and manage your promo codes directly from the Stripe interface.

Frequently Asked Questions

How can I track the usage of my coupons?

You can track the usage of promo codes in Stripe by clicking on Product Catalog, then Coupons.

Can I create multiple coupons at once?

Currently, promo codes need to be created one at a time, but you can create multiple codes as needed.

Is there a limit to the number of coupons I can create?

There is no limit to the number of promo codes you can create with Heartbeat Payments.