Notice: Stripe is currently experiencing an issue with the Link payment method. Please do not enable this payment method at this time.
If you have Link enabled and users receive an error "The PaymentMethod provided (link) is not allowed for this SetupIntent…", please disable the Link payment method.
We are awaiting further information from Stripe as of April 22, 2025 and will update this message when the issue has been resolved."
1: Log in to Heartbeat
Log in to your Heartbeat account. Once logged in, navigate to the left sidebar, click Admin Settings, then the "Configure Payments" section, and click "Connect Stripe."
2: Create a Heartbeat-Managed Stripe Account
After clicking Connect Stripe account, you must create a Heartbeat-Managed Stripe account before you can integrate it with Heartbeat. Follow the prompts to create your account and provide the necessary information, such as your business name, email address, and payment details.
3: Follow the prompts to create your account
You need your business details, IBAN number, and all other necessary authentication for your account. You should add an account to receive payouts and earnings.
4. Customize Payment Features
From the Payments Settings page, you can:
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Enable Tax Collection: Manage taxes with Stripe. Learn more about setting up Stripe Tax for Heartbeat Payments here.
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Set Required Terms of Service: Ensure users agree to your terms before checkout.
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Create Promo Codes: Offer discounts to your community.
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Customize Confirmation Emails: Personalize payment confirmation emails sent via Stripe.
Learn how to disconnect Stripe from your Heartbeat community.