How to: Admin Settings > Members > Manage Members

Member List Overview

• Member Name and Role: Each member can have only one role within a community.

• Access Groups: Tags indicate the member’s subscription or content access.

• Last Login: Tracks the last time each member was active, helping admins identify engagement trends.

• Joined Date: Indicates when a member joined the community.

Can I update member profiles?

To make any changes, press the three dot menu (...). Here's what you can do:

• Update Account Info: Change the member’s profile details aside from the community email

• Change Role: Update their role

• Manage Groups: Assign or remove access groups

• Remove User: Select whether to deactivate or delete a member

   

  

   

Filters for Member Status

At the top, you’ll see tabs to quickly find members based on their status:

• Active: Members currently part of your community.

• Paywalled: Members who have stopped paying for paid access.

• Pending: Invited members who haven’t joined yet.

• Deactivated: Members who left the community or have been deactivated by admin.

• Abandoned: Invited users who entered their email address through an invitation link but didn’t complete the payment or finish the onboarding process.

Export Member Data

If you need to analyze your member data or use it in external tools, click the Export button in the top-right corner. You can download a CSV file with member details, roles, and activity status.