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How to find invoices and download receipts in Heartbeat

  • Updated

As a community builder, you can find your invoices and receipts in Heartbeat by visiting Settings > System > Billing and clicking "Manage Billing."

From there, you'll see a Stripe page with your subscription information. Scroll to the bottom to see all invoices. You'll need to hover over each entry to see more details and download an invoice.

Frequently Asked Questions

Why can't I see Manage Billing? Billing is a desktop-only setting, so open Heartbeat in a browser on a computer. Manage Billing also only shows while you have an active Heartbeat plan. If your plan has been cancelled, contact support with your community link and the dates you need invoices for, and we'll send them to you.

 

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