Freemium memberships let members join your community with free, limited access, with the option to upgrade to paid tiers for full access. Unlike Paid Memberships, which restrict all access behind a paywall, Freemium Memberships offer a free entry point, encouraging users to explore the community before committing to a paid plan.
Select Freemium Membership:
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Go to Payments > Offers and choose Freemium Membership. This will automatically enable a Free Tier for limited access.
Configure Free Tier:
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The Free Tier is included by default. Edit it to set the access level (e.g., general chat only) and customize details like name, title, and badge visibility.
Add Paid Tiers:
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Click + Add Membership Tier to create additional paid options. Customize each with different access, pricing, and perks.
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Free Trial: A 7-day free trial for paid tiers is auto-enabled. Adjust the trial length or turn it off as needed. Payment information collection is also on by default to ensure an easy transition from trial to paid.
Enable In-Community Upsells:
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In-community upsells are auto-enabled for Freemium Memberships, encouraging free members to upgrade as they engage in the community.
Automatic Downgrade:
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If a member on a paid tier stops paying, they will automatically be moved to the Free Tier, retaining basic access.