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Schedule a One-Time Workflow

  • Updated

You can use Bulk Action Workflows in Heartbeat to send one-off targeted announcements, pop-ups, email sequences, and more — all scheduled to run at a specific time.

These are great for big launches, time-sensitive updates, or nudging members toward key actions.

How to set up a One-Time Workflow:

  1. Go to SettingsWorkflows
  2. Click the Create Workflow button
  3. Under the Workflow Type tab (second tab), toggle One-Time Workflow on
  4. Build your workflow using any of the available actions:
    • Send an email
    • Send a direct message
    • Trigger a push notification
    • Display a pop-up
    • Or combine multiple steps into a full sequence
  5. Once your workflow is ready:
    • Click the Schedule button to choose a future date and time
    • Or click the ▼ dropdown next to it to Run Now

Why use a One-Time Workflow?

  • Announce a new product or feature with a timed email + pop-up
  • Re-engage inactive members with a quick message
  • Coordinate a launch across multiple communication channels
  • Deliver an onboarding message to a specific cohort

Managing your scheduled workflow

After scheduling, you can:

  • Edit or update the workflow anytime before it runs
  • Pause or delete it
  • Stop the workflow mid-run (if it has multiple steps)

This gives you full control even after you’ve hit schedule.

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