There are two easy ways to link to a document inside your Heartbeat community:
Option 1: Use the Permalink
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Open the document
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Click the three-dot menu in the top right corner
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Select Permalink
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Copy the link and paste it wherever you want
This is great for linking a doc in a post, a thread comment, a course, or an external message.
Option 2: Use the Dollar Sign Shortcut
If you're linking a document inside Heartbeat, just type $
in any comment or post. A menu will appear. Start typing the name of the document and select it from the list.
Heartbeat will automatically insert a clean embed-style preview of that doc with the correct link.
Why Use Document Permalinks?
Here are a few common use cases:
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Link a resource doc in a welcome post or onboarding flow
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Reference a how-to guide when answering member questions in chat
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Connect docs across your course lessons or announcements
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Quickly surface a doc for your mods or admins to review