Want to keep important posts at the top of a channel? You can pin any thread in Heartbeat to make sure it stays visible and easy to access.
To pin a thread:
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Click the three dots in the top-right corner of the thread
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Select "Pin" from the dropdown menu
That’s it — your post is now pinned to the top of that channel for everyone to see.
📌 Why Pin a Thread?
Pinned posts are super helpful when you want to highlight something important. Here are a few common use cases:
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Welcome messages or onboarding instructions
Help new members quickly understand what the channel is for -
Weekly updates or announcements
Keep your top priorities or time-sensitive info front and center -
Ongoing discussions or prompts
Pin a conversation you want members to keep coming back to
Pinned posts stay at the top of the channel until they’re manually unpinned — so it’s a simple, effective way to guide your members and keep your space organized.
Need help? Reach out to support@heartbeat.chat.