Want to keep important posts at the top of a channel? You can pin any thread in Heartbeat to make sure it stays visible and easy to access.
To pin a thread:
Click the three dots in the top-right corner of the thread
Select "Pin" from the dropdown menu
Thatβs it β your post is now pinned to the top of that channel for everyone to see.
π Why Pin a Thread?
Pinned posts are super helpful when you want to highlight something important. Here are a few common use cases:
Welcome messages or onboarding instructions
Help new members quickly understand what the channel is forWeekly updates or announcements
Keep your top priorities or time-sensitive info front and centerOngoing discussions or prompts
Pin a conversation you want members to keep coming back to