Video Overview

There are three ways your community members can join groups in Heartbeat:

1. Onboarding

2. My Groups in Heartbeat

3. Through posts in Threads

Join a Group through Onboarding

Before members can add groups through the onboarding flow, admins will need to set it up. Go to the Settings > Onboarding Setup, and then click Add Group in the Groups section.

Check out this article to learn more about setting it up: /hc/articles/33257858750225

After you've set this up, when a member goes through onboarding, they will be prompted to select a group or groups.

Join through My Groups

Members can view the groups they are part of and/or join joinable groups from their Settings > My Groups.

Join through Threads

Admin can create a post inviting members to join a group. To do this, type in $join and then select the group you want to tell members about.