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How can I delete my account or community?

  • Updated

Leaving a community as a member

You can leave a community by going to Settings > My Account and clicking "Leave this community". You'll be given an option to delete your personal data, if you'd like. Please note that deleting your personal data is a permanent action.

Removing a member from your community as an admin

As an Admin, you can remove someone from a community by going to Admin Settings > Members > Manage Members and selecting "Remove User":

Deleting your Heartbeat community

If you are a community admin wanting to delete your community, please get in touch with Support (support@heartbeat.chat) and follow these guidelines:

  • Send your message from an active Administrator account in the community.
  • Let us know the URL of the community you'd like to delete (the custom domain also works).
  • Include the last 4 digits of the card used to pay for the Heartbeat subscription.

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