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How to Email Multiple Members at Once

  • Updated

You can send emails to specific groups of members in your community using the Bulk Actions feature in Manage Members.

Steps to Email Members

  1. Go to Settings > Members > Manage Members in your admin dashboard
  2. Click Add Filter to narrow down which members you want to emailimage (10).png
  3. Filter by criteria like:
    • Access Groups (to email all members in a specific tier or course)
    • Location
    • Joined On date
    • Last Login
    • And more
  4. Select the members you want to email using the checkboxes
  5. Click Bulk Actions and then select Send Email

When to Use This Feature

This is helpful when you need to:

  • Schedule group calls with course participants
  • Send announcements to specific membership tiers
  • Reach out to members who haven't logged in recently
  • Communicate with everyone in a particular access group

Alternative: @Mention for Real-Time Notifications

If you need to notify members inside the community, you can @mention an entire group in a thread or channel. However, note that email notifications for @mentions may be delayed by up to 4 hours depending on members' notification settings.

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