If you edit a Workflow after members have already triggered it, those changes will not apply to members currently in the Workflow. Only new members who trigger the Workflow after your edits will receive the updated content.

How Workflow Scheduling Works

When a member triggers a workflow, all actions (emails, notifications, group changes) are scheduled immediately at that moment based on your configured delays. These scheduled actions are locked in for that specific member.

Example:

You have a workflow with:

• Email 1: Sent after 3 days
• Email 2: Sent after 1 month
• Email 3: Sent after 2 months

Skyler triggers the workflow on January 1st. All three emails are scheduled for them on that date:

• Email 1: Scheduled for January 4th
• Email 2: Scheduled for February 1st
• Email 3: Scheduled for March 1st

On January 15th (while Skyler is between Email 1 and Email 2), you edit Email 2's content. Skyler will still receive the original version of Email 2 on February 1st because it was already scheduled with the old content.

When Do Edits Take Effect?

Changes to workflows only affect members who trigger the workflow after you make the edit.

Using the example above:

• Skyler (triggered January 1st) gets all original emails
• Mavi (triggers January 20th) gets Email 1 (original) but Email 2 and Email 3 (updated versions)
• Jamie (triggers February 5th after all your edits) gets all updated emails