How can we help?

Can I remove the Heartbeat branding from my community?

This feature is available on the following plans: Grow, Scale, Growth (legacy), Business (legacy)

  1. Go to Settings > Customization > General Settings
  2. Find the Show Powered by Heartbeat toggle
  3. Turn it off to hide the badge

Where is branding removed from?

Turning off this setting hides the "Powered by Heartbeat" badge from:

  • Your community's left sidebar
  • Sign-up and offer landing pages
  • The price selection page
  • The email entry step during sign-up
  • Checkout pages (desktop and mobile)
  • Public event pages
  • RSVP modals and RSVP confirmation screens
  • The event purchase modal

Frequently Asked Questions

Why do I still see a Heartbeat badge on the final screen of onboarding? On the final screen of onboarding, the Heartbeat logo is indeed present. For reference, here's what the final page after onboarding typically looks like:

This is the Heartbeat logo, not the "Powered by Heartbeat" badge:

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request