Pulse is your AI assistant built directly into Heartbeat to help you set up, manage, and grow your community faster.
How Pulse Works
Pulse investigates your current community setup, asks clarifying questions about your goals, then provides specific action plans you can review and implement. It understands what's already configured in your community and makes recommendations based on your objectives.
You can find Pulse in the top right corner of your admin dashboard:
What Pulse Can Do
Pulse helps you accomplish common community-building tasks through natural conversation:
Setup & Configuration
- Create Courses with lessons and assignments
- Set up membership Offers and pricing tiers
- Build discussion channels and voice rooms
- Design custom onboarding flows
Member Growth
- Configure Sign Up Pages and landing pages
- Set up Waitlists for pre-launch communities
- Create Events with ticketing options
- Build automated Workflows for engagement
Access & Revenue
- Configure groups and access controls
- Troubleshoot member access issues
- Optimize payment and monetization setup
- Audit your community structure
Pulse Settings
Configure how Pulse works in your community by going to Settings > Customization > Pulse Settings
Enable or Disable Pulse
Toggle Pulse ON/OFF to control whether the AI assistant is available in your community admin dashboard.
Member PII Access
Allow Pulse to access member personally identifiable information (PII) such as names and email addresses. This helps Pulse provide more personalized assistance but should be enabled only if appropriate for your community's privacy requirements.
Member Content Access
Allow Pulse to read member-generated content such as posts and messages. This enables Pulse to provide context-aware assistance and help with content moderation.
Custom Instructions
Provide custom instructions, context, or guidelines for Pulse. This helps Pulse understand your community's specific needs, terminology, and preferences.
Memories
These are facts and context that Pulse has learned from conversations with admins. You can review and remove any memories that are no longer relevant or accurate.
Frequently Asked Questions
Can my community members see or use Pulse? No, only community admins can access Pulse. Members do not have access to this assistant.
Does Pulse learn from my community's content? Pulse learns about your community's structure in real time as you interact with it (courses, channels, groups, etc.) but does not train on your community's content unless you enable Member Content Access. It's an expert at Heartbeat's platform, not your specific content or member discussions.
What information does Pulse have access to? Pulse can see your community's configuration and structure to make relevant recommendations. Access to member PII and content is controlled through the settings toggles and is disabled by default.