Matchups automatically connect members of your community, instantly improving engagement. Members can opt in to matchmaking and change the frequency of matchups according to their preference.
Video Overview
How to setup automated Matchmaking
Matchmaking Settings:
A matchmaking pool is the grouping of Heartbeat community members to match others. You can choose to combine which groups you want to match within, and we’ll automatically connect all people.
You can create matchups with groups of two or three people. If you select groups of three, Heartbeat will make as many groups of three as possible, while the remaining users will be in groups of two.
Create Messaging to the community:
Your community admin will send an email connecting the matchup pairs. We have a template email ready, but you can customize it and make your own.
Frequently Asked Questions:
When will the Matchup email sent to my members?
When will the Matchup email sent to my members?
If you have a recurring schedule toggled on, the confirm step will send the matchups on the date you selected. If recurring is toggled off and you click confirm, it sends immediately.
How will I know that the Matchups are sent?
How will I know that the Matchups are sent?
All admins are always copied on matchup emails.