General Settings
Setting | Description |
Community Name | Your community name can be changed. |
Community Support Email | This email is where members will be directed if they have questions about your community. Also, this email is used as the reply-to email for community notifications. Your community support email can be changed. |
Weekly Digest | You can opt to turn the weekly digest on or off. You can also choose what time and day the weekly digest is sent, and you can preview it. |
Hide User Emails | Toggling this button on will make it so that the email addresses are not shown on a user's profile. |
Enable Abuse Reporting | Toggling this on will allow members to report other member's DMs. Reports are sent to the email provided. |
Prevent DMs | Toggling this on will prevent members from direct messaging each other. |
GIF Content | Select a content rating to limit the content members can view in the Giphy popup within your community. Choose between No restrictions, G, Y, PG, and PG-13. Learn more here. |
Disable Profile Editing | This will disable members ability to edit their profile in Heartbeat. Instead, you can make it so that members can manage their profile on your site. |
Custom Domain
Setting | Description |
URL Slug | Unfortunately, this cannot be changed. Learn more here. |
Custom Domain | You can custom domain your community by toggling this button on. Learn more here. |
Homepage Link | Direct users to your homepage from Heartbeat. If set, your logo in the top left will navigate users to the link you provide. |
Custom Login Page | Customize the landing page of your custom domain by adding a Title, rich text description, video, and call to action button. |
Default Invitation | If you select an invitation link here, anyone that visits your home page will have the option to sign up. Clicking on sign up will direct them to this invitation. |
Email Settings
Setting | Description |
Email Domain Settings | Email Domain Settings allows you to choose a custom domain for your community emails to come from. By default, community emails sent to members are from the Heartbeat domain. Learn more here. |
Email Customization | After you set up your custom email domain, you can customize parts of your Weekly Digest and New Member Invitation emails. |
Integrations
Setting | Description |
Google Calendar | You can connect Heartbeat to your GCal to create, manage, and update events from your community. It is a one way sync from Heartbeat to your Google Calendar. Learn more here. |
Outlook | You can connect Heartbeat to your Outlook calendar to create, manage, and update events from your community. It is a one way sync from Heartbeat to your Outlook Calendar. Learn more here. |
Zoom | Connect to Zoom to auto-create and sync events, live-display zoom events in Heartbeat, track attendance, and save zoom recordings in Heartbeat. Learn more here. |
Salesforce | Connect to Salesforce to sync event attendance, matchup emails, and voice channel activity. Learn more here. |
Notion | Connect to Notion to sync Notion pages or sections in Heartbeat. Learn more here. |
Zapier | Connect to Zapier to set up automations between Heartbeat and other tools. Get started here. |
Circle | Import data from Circle. Learn more here. |
Slack | Import data from Slack. Learn more here. |
Community Theme
Setting | Description |
Logo | Add a logo to your community here. |
Colors | Set your community's custom primary and background colors. |
Onboarding Setup
Setting | Description |
Onboarding Profile | Create a customizable onboarding flow for specific groups in your community by asking onboarding questions, giving them the option to join other groups, asking their socials, and more. Learn more here. |
Questions | Customize how you want your members to introduce themselves. You can make questions required, optional, included in user bio, or private. Learn more here. |
Groups | Prompt users to join groups as they onboard. |
Intros Channel | Automatically post newly onboarded member's introductions to a channel. |
Social Links | You can ask for their LinkedIn, Instagram, Twitter, Website, and Calendar. |
Video | Show a video to new members to introduce them to your community. |
Code of Conduct | Use a knowledge base article as your Code of Conduct that new members must read and accept. Learn more here. |
Profile Picture | Choose whether you'd like to require, make optional, or skip a user adding a profile picture on onboarding. Learn more here. |
Community Sidebar
Setting | Description |
Threads | The main communication channel for your community: threads, chats and direct messages. This section cannot be toggled off. |
Courses | Create courses with lessons, assignments & completion tracking for your members. Give the section a custom name or toggle off to remove it from the sidebar. |
Docs | A community knowledge base to share writing, content, links, and saved threads that the community can use as a reference. Give the section a custom name or toggle off to remove it from the sidebar. |
Events | Manage live community events -- including invitation management, attendance tracking, event reminders, and feedback collection. Give the section a custom name or toggle off to remove it from the sidebar. |
User Directory | Full member search within your entire community. Give the section a custom name or toggle off to remove it from the sidebar. You may also limit access to this section by user role or group. |
Matchups | Set up and automate match ups between community members. Give the section a custom name or toggle off to remove it from the sidebar. You may also limit access to this section by user role or group. |
Analytics | Only visible for admins. View stats for how your members are using Heartbeat. Give the section a custom name or toggle off to remove it from the sidebar. |
Kickstart | Only visible for admins. A getting started checklist to help you set up your community. Toggle this section off when you're done setting up your community. |
Add Link | Add your own custom link to the left sidebar. You may also limit access to this custom link by user role or group. Learn more here. |
API Keys
Setting | Description |
Create API Key | Create API keys to connect to integration managers, like Zapier, or use Heartbeat's webhooks. Anyone with an API key is able to take admin actions in your community. Only share API keys with people you can trust. Learn more here. |