Frequently Asked Questions
Common questions from community builders.
How to create invitation links
What are the dimensions for the logo?
Is Heartbeat going to be fully white-labeled?
Can I add a link to the left sidebar menu?
Can I remove the "profile picture" step from my community onboarding?
Is Heartbeat available in other languages?
Can I rename the apps on the left sidebar menu?
Can I live stream in HB?
How to deactivate or delete a user
Where can I request a new feature?
Can I change the URL slug?
Can I hide or limit access to the apps on the left sidebar?
Purchasing multiple Heartbeat codes on AppSumo & activating them under the same email
How do I see community analytics in Heartbeat?
How to change the community name?
Can I access multiple communities in Heartbeat?
Can I hide the directory tab in my Heartbeat community?
How does content moderation work?
How do I delete an experience?
Can you have multiple channels with the same name in Heartbeat?
Can I record Heartbeat video calls?
What happens if I change my community template?
How to change the community template?
Where can I find the answers to private onboarding questions?
How to hide member emails in the user directory
Does Heartbeat integrate with Notion?
How can I reactivate users in Heartbeat after importing them through Circle?
What is the file size limit for uploads?
How do I rename a role?
How can I see images from Circle posts after syncing it into Heartbeat?
Is Heartbeat HIPAA Compliant?
Can I export documents from my Heartbeat community?
How to stop community matches in Heartbeat?
Can I embed documents & events into threads and comments?
How to Logout
I gave a user permission to view a document section but they can't see it. How do I fix this?
Does Heartbeat support SSO?
Can I access my Heartbeat community on mobile?
How do I sync specific channels from Slack to Heartbeat?
Is there an Undo button for all the removed users in Heartbeat?
What happens to existing subscribers when you increase the pricing for a product in Heartbeat